Darren Crannis - darrencrannis.co.uk

You would think in our perceived current “Economic Downturn” that customer service to “win” and “keep” your custom as a consumer would be excellent…think again!
In general I believe that good customer service in this country has gone, and in the case of the large corporates I think their customer service has gone downhill further since [...]

I was recently invited to a Business of Learning Conference in Andover, hosted by Andover Vision.  As part of the conference a draft Andover charter was discussed, it has already been adopted by several schools, and the vision is to take it to local Andover businesses.
I have posted the charter below for peoples review and [...]

8 weeks in and with exception to Philip (who admittedly should have gone, but I thought we could have seen more from in future tasks), we’re now down to some real strong characters.
Those who have been fired are:
Anita Shah  -  Fired Week 1
Rocky Andrews  -  Fired Week 2
Majid Nagar  -  Fired Week 3
Paula Jones  -  [...]

I’ve been asked recently my views on programmes such as BBC’s Dragon’s Den and The Apprentice inspire younger business people and entrepreneurs – and the simple answer to this I believe is a simple “Yes”
OK, so we may agree that some of the candidates aren’t the the best calibre of business professionals, and think we [...]

As a member of the Test Valley Business Awards Steering Group I was proud to attend the gala awards evening on April 20th 2009.
Ian Axton of Andover Sound was host for the evening which had over 200 guests and was held at The Lights in Andover.
Our guest for the evening was Ray Mears, the well [...]